USPS First Class Mail - Delivery
typically takes 10-15 business days.
FedEx International First® –
Delivery by 8:30am in 2 business days to Basel, Brussels, Frankfurt, London,
Milan or Paris
FedEx International Priority® –
Time-definite delivery in 1-3 business days to more than 210 countries
FedEx International Economy® –
Delivery in 2-5 business days (3-10 business days to Mexico or Puerto Rico) to
more than 205 countries
Considerations - First
Class Mail, FedEx, Duties and Taxes
International shipping rates will
be calculated when you continue checkout and the country and zone in the world
has been determined. E&B Company ships most international orders under $100
dollars via FIRST CLASS AIR MAIL, unless FedEx service has been selected
Exceptions to this are: All
international orders over $100 are defaulted in most cases to FEDEX INTL.
ECONOMY.
E&B does not charge tax for
international orders, but the customer is responsible for paying any
duties/VATs that their country charges. These fees are due, in most cases, at
the time of package delivery.
Additional
Considerations and Notes
ANY ORDERS WITH BACKORDERED AND
IN-STOCK ITEMS ARE HELD UNTIL ALL ITEMS SHIP IN ONE PACKAGE.
Packages sent via FIRST CLASS AIR
MAIL currently cannot be tracked while en-route. E&B assumes no
responsibility for lost packages.
Our shipping confirmation email
and tracking number are for internal use only. They are NOT a FedEx tracking
number. Please login to your account to track orders.
FedEx does NOT deliver to PO, APO
or FPO boxes. If a box number is entered in a shipping address, the order will
not be shipped until a valid address is received from the customer.
Our FedEx service does not deliver
on Saturday or Sunday.
Example: An overnight order
shipping on Friday will arrive Monday. A two-day shipment will arrive Tuesday.
Unless customer has signature
on-file with FedEx, the package must be delivered to a location where someone
can sign for the package. FedEx will attempt delivery 2-3 times before
returning the package to E&B Co.
E&B Co. will incur and return
charge from FedEx. To reship the order, a $15 fee will be charged to the
customer (domestic service only).
In the
case a customer has a signature release filed with FedEx, and the package is
missing or was late the customer is encouraged to contact FedEx directly.
